Tag Archives: profits

Contempt of Customer

Recently I ordered from an up-and-coming online food delivery service. It was the first time using their service, and although doubtful about their value prop, I thought “Let’s see how it goes.”

Well, to put is nicely, the food sucked. It was cold and unappealing.

I contacted their customer service and expected a prompt refund and a note saying, “Sorry you didn’t like it. Please give us another chance.”

But no. They said, “No, you can’t have a refund.” So they would rather have my $26 than a happy customer.

Continue reading

Share

George Washington: A Trend Following Investor

Brent and Marilynn @ Flickr

Brent and Marilynn @ Flickr

We know that George Washington was the father of our country. But was he also the father of Trend Following investing?

OK. That may be pushing things a little bit, but if you examine the career–especially the military career–Washington did use some essential techniques of great trend followers, like Rich Dennis.

Trend following is an investment strategy that couples risk minimization with return maximization. It does so through a couple key market insights:

  • Identify opportunities
  • Preserve capital
  • Limit risk
  • Let your profits run.

Let’s see how some of Washington’s campaigns match up with the trend following philosophy.

Continue reading

Share